I help growing companies stop the revenue leak and turn their existing customers into their biggest growth engine. My data-driven retention strategies have generated $8M+ in additional revenue – without spending more on acquisition.
Years ago, I watched a company burn through $500K in ads while their customers walked out the back door. That's when it hit me: the gold mine isn't in finding new customers – it's in keeping the ones you have.
Since then, I've helped companies unlock over $10M+ in 'hidden' revenue using the same customers they already had. No more expensive acquisition. No more hoping for viral growth. Just proven systems that turn your existing customer base into a predictable revenue machine.
Every month you wait, profitable customers slip away. I plug the holes and turn your customer base into a predictable revenue machine.
Transform your customer lifecycle with data-driven retention strategies that reduce churn and maximize lifetime value.
Scale revenue through sophisticated segmentation, A/B testing, and conversion optimization across all touchpoints.
Build engaging loyalty programs that drive repeat purchases and increase customer engagement exponentially.
Real companies. Real revenue growth. Real results you can replicate.
Subscription adoption stagnating at 12% with high first-month churn
Developed predictive models and automated behavioral trigger campaigns
1.9% loyalty program participation with minimal revenue impact
Redesigned program with personalized messaging and VIP strategies
11% first-month churn rate hurting growth metrics
Predictive modeling with targeted intervention workflows
When millions are on the line, executives choose proven results over promises.
"Chris transformed our retention strategy and delivered results we didn't think were possible. The $8M revenue impact speaks for itself."
"His predictive modeling approach reduced our churn by nearly 50%. Chris doesn't just understand data - he makes it actionable."
This isn't theory. It's the exact system I've used to generate $8M+ in additional revenue for growing companies.
Deep dive into your existing customer data, behavior patterns, and lifecycle stages. I identify hidden opportunities and gaps in your current retention strategy.
Build cohort analysis and churn prediction models that identify at-risk customers before they leave. This creates opportunities for proactive intervention rather than reactive damage control.
Design and implement behavior-triggered campaigns that work 24/7. From welcome series to win-back campaigns, every touchpoint is optimized for retention and revenue growth.
Ongoing A/B testing and performance analysis ensure strategies evolve with your business. Monthly reporting shows clear ROI and identifies new opportunities for growth.
Battle-tested tools I use transforming leaky customer funnels into profit-generating machines
E-commerce
Email Marketing
Analytics
Automation
CRM
Project Mgmt
Support
SMS Marketing
Your best customers are walking away right now. In the next 90 days, I can show you exactly how to keep them, grow them, and turn them into your biggest revenue driver. The question is: how much more can you afford to lose?